COVID-19 & TURNIP TEEZ
COVID-19 & TURNIP TEEZ
Fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and delays in the supply chain, including distributors and shipping carriers are also of course affected.
Measures have been put in place to ensure the health of all workers along the supply chain, following common sense practices as well as all trusted directives from trusted health officials. Measures are constantly adapting in order to ensure the safety and welfare of all workers.
If there is any known interruption in services that will affect an item, you will see the following message.
This product is experiencing fulfillment delays due to COVID-19.
I invite you to check the COVID-19 Updates page or drop me a line directly if you have any questions.
All updates will be posted here should there be any changes.
The following products have been affected;
Still open for business; things just take a little longer than usual. As you can well imagine. I do not wish to discourage you in anyway. While, at the same time, I wish to remain transparent so it is clear what expectations are realistic at this time.
It has always been important to me that TURNIP TEEZ maintain as little environmental impact as possible; one of those ways has been by reducing waste. In order to achieve that goal, I have built some great relationships with other businesses to create the vision that is TURNIP TEEZ.
So, because safety of workers is paramount, many machines are not in use in order to maintain physical distancing for those that wish to work. Further more, those machines, and more importantly, are not just working on TURNIP TEEZ orders, but many other orders as well.
Simply, that means; longer wait times.
At this time, following fulfillment windows are possible minimum expectations. Time may take longer. Shipping channels are at maximum capacity in some areas, especially when crossing borders and Customs is involved.
These figures are just guidelines, to keep in mind when placing an order, for how long the wait may be for your order to be started on.
- Printed clothing designs from 10 to 25 business days
- Cut & Sew designs (Neck Gaiters) from 10 to 14 business days
- Embroidered Jackets & Hat designs from 13 to 17 business days
- Flip Flop designs from 10 to 14 business days
- Face Masks from 3 to 10 business days
- Mugs from 2 to 23 business days
Duration will vary depending on where you live and where your product is fulfilled in order to meet shipping, taxation and other requirements and laws.
Should you have any questions at all, please feel free to reach out to me here.
Please permit me to stress again that these are guidelines and not promises or guarantees.
Due to the increasing popularity of the neck gaiters; resources have been pushed to the limit. Please remember that each piece is handcrafted for each order. With current safe physical distancing measures in place, warehouse is operating at reduced capacity.
Safety is number 1 and while I want to get your neck gaiters to you, I will do so, safely, for everyone involved.
US Operations continue on a limited scale with precautions in place
EU Operations continue with precautions in place
MX Operations continue with precautions in place
Shipping to the following countries has been suspended; they no longer accept incoming mail:
Cayman Islands, Chad, Colombia, Cyprus, Djibouti, Ecuador, French Polynesia, Honduras, India, Kuwait, Lebanon, Madagascar, Maldives, Moldova, Mongolia, Montenegro, Myanmar, Nepal, Panama, Peru, Philippines, South Africa, Sri Lanka, Suriname, Tunisia, Turkey, Zimbabwe.
As soon as it is possible, shipments will resume.
Earlier today, Los Angeles County announced the “Safer at Home” emergency order requiring all non-essential businesses to suspend operations and this will affect some of the pieces available at TURNIP TEEZ. Until further notice the following be temporarily unavailable;
* beach / spa / shower towels
* throw blankets
The following pieces will be moved to other operation centres that have taken safety measures to continue operations while maintaining safe distances and higher than usual work space cleanliness standards.
* drawstring tote bags
* shoulder kits (fanny or bum bags)
* beach totes
* flip flops
At the present time there is no reason to expect major delays in production. What is foreseen is that supply chains out of California will have an affect on other facilities and stock levels. A situation that is fluid and will be addressed when it is time to address it.
Please expect shipping duration to take longer than usual at this time. Keeping in mind that every one is working hard under new circumstances.
If you find yourself getting frustrated, I just will invite you to read about PINK and say, “hang in there”.
Laptop Sleeves are temporarily unavailable.
Have questions? I am happy to do my best to answer them. Use the CONTACT page to reach out.
last update 2020.0428.2003